We’re thrilled to announce our strategic partnership with carbonhouse, a leader in website solutions for live event venues. This collaboration marks a significant step forward in enhancing the digital experience for venue visitors and streamlining operations for...
In an era where the digital marketplace dominates, effective communication is not just a customer service goal; it’s a great way to drive revenue. Today’s consumers demand more than the traditional, transactional “buying and selling” – they want to have...
At INTIX’s 2024 conference, the buzz was all about the future — more specifically, how technology is rapidly reshaping the landscape of venue management and customer service. With over 1,500 attendees, this year’s event was not just a gathering; it was a clear...
Over the past decade, our society has undergone an unprecedented digital transformation. We rely more and more on digital devices, and with that, our expectations of businesses have changed. With the immediacy of alternative options available to us as consumers,...
When people think of virtual assistants, what typically comes to mind are chatbots in banking apps or on retailer websites that field simple questions so customers don’t have to hold on the phone for a live agent. While this use case for virtual assistants has become...
After over a year away, loyal fans are eager to return back to the events and venues they love. As we’ve learned through search data, consumers are shifting their purchasing habits and game-day expectations and teams need to pivot their strategies to meet these...
![Fad vs Fact: Using Data to Gauge Real Fan Needs [Infographic]](https://satisfilabs.com/wp-content/uploads/2023/04/Fad-vs-Fact-Using-Data-to-Gauge-Real-Fan-Needs-1080x675.jpg)