Press Releases

In The News

May 17, 2021

SBJ: In-venue tech – Experience is everything

April 20, 2021

Flipboard: NASCAR, Satisfi Labs partner to create Answer Engine, provide track and race info for fans

February 18, 2021

SportBusiness: Satisfi Labs sponsors LA Galaxy and LA Kings, provides ‘conversational’ fan apps

April 15, 2020

SBJ: A new reality powered by AI

March 24, 2020

Voicebot.ai: Using AI to Help Venues Keep Customers Informed About Coronavirus Cancellations

January 6, 2020

Cheddar: Bringing A.I. to the Biggest Sports Stadiums

October 25, 2019

SBJ: MLB, Satisfi Labs Roll Out Alexa Skill In Time For World Series

October 23, 2019

Ticketing Business News: Satisfi Labs secures investment from Google Assistant fund

September 12, 2019

St. Louis Business Journal: New York tech startup hopes growth in airport sector takes flight at Lambert

September 11, 2019

Sports Business Journal: Eagles Look To Incorporate AI Into App-Based Messaging System

August 1, 2019

SportTechie: Satisfi Labs Further Expands Into Vikings Territory with Apple Business Chat

July 26, 2019

Bloomberg Radio: AI Firm Satisfi Starts With Search For Bacon On A Stick

July 23, 2019

SportTechie: The AI Tool That Can Answer Any Fan Question—Except How to Get a Foul Ball

July 18, 2019

LA Times: LAFC are making food and drink orders more convenient for fans at home games

July 17, 2019

Mobile Marketing: Wicked drives ticket sales with AI-powered chatbot

July 8, 2019

TechCrunch: MLB Ballpark app adds Apple Business Chat-powered concierge experience for All-Star game

June 7, 2019

Retail Tech Innovation Hub: Startup Q&A with Justine Santa Cruz, SVP, Enterprise and Retail

May 28, 2019

Billboard: Red Light Investment in Satisfi Labs’ AI-Powered Fan Service Platform Signals Expansion Into Live Music

March 28, 2019

Adweek: Satisfi Labs Raises $6 Million From MLB and Red Light Management to Expand Its AI Business

February 15, 2019

Voice Summit: AI Chatbot Upgrades Fan Experience at Sports Venues

October 18, 2018

Target Blog: After Intense Summer Retail Accelerator, Six Startups Will Pilot Services at Target

April 6, 2018

Recode: This chatbot from Satisfi Labs is giving sports venues an AI upgrade

February 2, 2018

Houston Business Journal: Texans to add AI, text messaging service to gameday experience

January 28, 2018

Total Retail: Why Retail Needs to Pay More Attention to Data and AI

January 23, 2018

Cheddar: The A.I. Revolution of Customer Service

December 12, 2017

Adweek: The Mall of America’s New Chatbot Aims to Make Your Holiday Shopping Easy

October 24, 2017

SportTechie: Oklahoma City Thunder Launch Artificial Intelligence Chatbot To Enhance Fan Experience

September 5, 2017

Amazon Book Release: Unleashing the Innovators: How Mature Companies Find New Life with Startups

April 18, 2017

SportTechie: Tampa Bay Lightning Launch AI Chatbot, Named First NHL Partner Of Satisfi Labs

April 11, 2017

Forbes: Baseball Stadiums Go Mobile with Satisfi Labs

April 10, 2017

SportTechie: Satisfi Labs, Loop and Tie Announce Partnership for AI-Powered Gifting

December 12, 2016

Forbes: AI ‘Elves’ From IBM Watson Could Help With Your Festive Shopping

December 12, 2016

VentureBeat: Mall of America gets an IBM Watson-powered bot for holiday shopping

September 9, 2016

AOL: IBM Watson serves cognitive insights at the 2016 US Open

July 20, 2016

Macy’s Is Teaming Up With IBM’s Watson to Make Shopping Easier

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