Redefining the Guest Experience

Satisfi Labs’ two-way chat solution streamlines the visitor experience and influences revenue for attractions. No more calls and emails with the routine questions about open hours, on-site activities, food & beverage, etc. We will handle them 24/7.

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AI and Live Chat Built for Attractions

Emily MacKay
When it comes to answering questions about tickets, hours of operation, amenities, policies, and everything in between, we rely on Satisfi Labs AI Chat to do the heavy lifting. It's a lifesaver during those seasonal spikes! Thanks to this tool, we're able to take on holiday, seasonal, and weekend surges without breaking a sweat.
Emily MacKay
Marketing & Event Director, Oaks Park Association
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When it comes to answering questions about tickets, hours of operation, amenities, policies, and everything in between, we rely on Satisfi Labs AI Chat to do the heavy lifting. It's a lifesaver during those seasonal spikes! Thanks to this tool, we're able to take on holiday, seasonal, and weekend surges without breaking a sweat.
Emily MacKay
Emily MacKay
Marketing & Event Director, Oaks Park Association
Marshall Smith
Satisfi Labs’ AI Chat has become a full-time team member now! It provides round-the-clock guest assistance, streamlining the ticket purchasing process for our guests and keeping our team in the loop on visitor trends based on customer questions seen on the platform.
Marshall Smith
Marketing Manager, Anakeesta
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Satisfi Labs’ AI Chat has become a full-time team member now! It provides round-the-clock guest assistance, streamlining the ticket purchasing process for our guests and keeping our team in the loop on visitor trends based on customer questions seen on the platform.
Marshall Smith
Marshall Smith
Marketing Manager, Anakeesta
Isabella Linares
Offering a safe and fun outdoor experience for our visitors is our number one priority. Making sure our guests are informed at all times on anything we do is also essential in this new environment. Using the Satisfi Labs virtual assistant allows us to accomplish all of those things. Not only are we providing real-time responses across multiple channels, but we are also doing so while relieving our staff, and gathering better customer insights in the process.
Isabella Linares
Marketing Associate, Oakland Zoo
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Offering a safe and fun outdoor experience for our visitors is our number one priority. Making sure our guests are informed at all times on anything we do is also essential in this new environment. Using the Satisfi Labs virtual assistant allows us to accomplish all of those things. Not only are we providing real-time responses across multiple channels, but we are also doing so while relieving our staff, and gathering better customer insights in the process.
Isabella Linares
Isabella Linares
Marketing Associate, Oakland Zoo
Mary Phillips
We have a wide variety of guests who visit our attractions every day and they are all looking for answers to their questions on different channels. In today's fast-paced world, families have more choices than ever. When they choose to visit our attractions, it is important for us to engage with our guests instantaneously. The dynamic new AI platform Satisfi Labs created with us has saved our team approximately 20 hours per week in guest experience and customer service inquiries.
Mary Phillips
Director of Marketing, Ripley's Aquarium of the Smokies and Ripley's Tennessee attractions
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We have a wide variety of guests who visit our attractions every day and they are all looking for answers to their questions on different channels. In today's fast-paced world, families have more choices than ever. When they choose to visit our attractions, it is important for us to engage with our guests instantaneously. The dynamic new AI platform Satisfi Labs created with us has saved our team approximately 20 hours per week in guest experience and customer service inquiries.
Mary Phillips
Mary Phillips
Director of Marketing, Ripley's Aquarium of the Smokies and Ripley's Tennessee attractions

Maximize Engagement

Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among attractions. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as ticketing, food & beverage, parking, on-site, and more.

Medieval Times Artificial Intelligence Assistant
Medieval Times Artificial Intelligence Assistant

Save Staff Hours

Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions all year round. Our Parking Guide greatly help employees save hours rote questions, ensuring accurate and timely responses for your guests. With the ultimate conversational marketing solution at your fingertips, your staff can focus on providing exceptional experiences for your fans.

Drive More Revenue

AI Chat guides conversations towards revenue-generating actions such as purchasing tickets via linking to buy ticket page, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases confidently.

Medieval Times Artificial Intelligence Assistant
Medieval Times Artificial Intelligence Assistant

Gather Unique Data

AI Chat gathers unique data and categorizes it based on the questions guests ask. The system understands a wide range of intents, which makes it easier to identify gaps in digital communication and make business decisions based directly on customer inputs.

Live Chat

Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.

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Highlighted Features

Multichannel

Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.

Multilanguage

Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.

Contact collection

We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.

Chat branding

Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.

Integrations & Feeds

Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.

Generative AI

Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.

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