Revolutionizing Fan Engagement
Satisfi Labs’ two-way chat solution streamlines the fan experience, while increasing revenue for college athletics. No more calls and emails with the routine questions about the venue, mobile tickets, open gates, etc. We will handle them 24/7.
AI and Live Chat Built for College Athletics
Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among college athletics clients. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as ticketing, food & beverage, parking, on-site, and more.
Save Staff Hours
Take the demand off of your staff by letting our AI Chat handle high volumes of fan questions all year round. Our Mobile Ticket Guide and Parking Guide greatly help employees save hours answering rote questions, ensuring accurate and timely responses for your visitors. With the ultimate conversational marketing solution at your fingertips, your staff can focus on providing exceptional experiences for your guests.
Drive More Revenue
AI Chat guides conversations towards revenue-generating actions such as purchasing tickets via linking to buy ticket page, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases confidently.
Gather Unique Data
AI Chat gathers data from fans, categorizing it based on the questions they ask. The system can understand a wide range of intents, making it easier to identify gaps in digital communication and make business decisions based directly on customer inputs.
Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.
Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.
Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.
We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.
Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.
Integrations & Feeds
Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.
Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.