Skyrocket Guest Experience
Satisfi Labs is revolutionizing visitor engagement by providing a conversational interface that will allow your guests to get instant and accurate information about pre-visit and planning needs, resort information, ticket purchases, etc. All year round.
AI and Live Chat Built for Ski & Mountain Resorts
Maximize Engagement
Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among Ski & Mountain Resorts. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as ticketing, equipment booking, parking, on-site, and more.
Save Staff Hours
Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions during winter and summer seasons. Our Beginners Guide can greatly help both employees and your first-time guests. The button-based flow will save hours answering rote questions about equipment, instructors, and price, ensuring accurate and timely responses for your guests.
Drive More Revenue
AI Chat guides conversations towards revenue-generating actions such as purchasing tickets via linking to buy ticket page, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases confidently.
Gather Unique Data
AI Chat gathers unique data, categorizes it based on the questions guests ask, and identifies gaps in communication that can help businesses make data-driven business decisions.
Live Chat
Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.
Highlighted Features
Multichannel
Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.
Multilanguage
Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.
Contact collection
We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.
Chat branding
Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.
Integrations & Feeds
Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.
Generative AI
Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.