Skyrocket Guest Experience

Satisfi Labs is revolutionizing visitor engagement by providing a conversational interface that will allow your guests to get instant and accurate information about pre-visit and planning needs, resort information, ticket purchases, etc. All year round.

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Ski resort escalator

AI and Live Chat Built for Ski & Mountain Resorts

Kolton Smith
Guests are driven more and more to look for solutions online themselves rather than asking a person. Satisfi Labs’ virtual assistant ensures we can answer all of our guests' questions at any moment during any given time of the year.
Kolton Smith
Digital Marketing Manager, Snowbird
☆☆☆☆☆
Guests are driven more and more to look for solutions online themselves rather than asking a person. Satisfi Labs’ virtual assistant ensures we can answer all of our guests' questions at any moment during any given time of the year.
Kolton Smith
Kolton Smith
Digital Marketing Manager, Snowbird
Kelly Brooks
AI and Live Chat provide insights without taking away from the guest experience, leading to better decisions and increased productivity.
Kelly Brooks
Chief People Officer, Mountain Creek Resort
☆☆☆☆☆
AI and Live Chat provide insights without taking away from the guest experience, leading to better decisions and increased productivity.
Kelly Brooks
Kelly Brooks
Chief People Officer, Mountain Creek Resort

Maximize Engagement

Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among Ski & Mountain Resorts. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as ticketing, equipment booking, parking, on-site, and more.

Boreal Woodward Resort AI Virtual Assistant
Eldora Resort AI Virtual Assistant

Save Staff Hours

Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions during winter and summer seasons. Our Beginners Guide can greatly help both employees and your first-time guests. The button-based flow will save hours answering rote questions about equipment, instructors, and price, ensuring accurate and timely responses for your guests.

Drive More Revenue

AI Chat guides conversations towards revenue-generating actions such as purchasing tickets via linking to buy ticket page, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases confidently.

Echo Mountain AI Virtual Assistant
Customer stats displaying on a monitor

Gather Unique Data

AI Chat gathers unique data, categorizes it based on the questions guests ask, and identifies gaps in communication that can help businesses make data-driven business decisions.

Live Chat

Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.

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Highlighted Features

Multichannel

Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.

Multilanguage

Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.

Contact collection

We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.

Chat branding

Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.

Integrations & Feeds

Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.

Generative AI

Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.

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