The Future of Visitor Experience
Discover a new era of visitor engagement with Satisfi Labs’ AI and Live Chat Products. Our innovative solution empowers destination marketing organizations to provide instant information to guests on listings, events, health and safety measures, transportation, and parking.
AI and Live Chat Built for Destination Marketing Organizations






Maximize Engagement
Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among DMOs. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as events, listings, parking, and health & safety measures.


Save Staff Hours
Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions all year round. Our Meetings & Conventions Guide can greatly help employees save hours scheduling group requests and answering rote questions, ensuring accurate and timely responses for your visitors.
Drive More Revenue
AI Chat guides conversations towards revenue-generating actions such as purchasing tickets via linking to local businesses pages, taking advantage of your visitors’ attention. Questions equal money, and our AI Chat ensures your visitors get the answers they need to make purchases confidently.


Gather Unique Data
AI Chat gathers unique data and categorizes it based on the questions visitors ask. The system understands a wide range of intents, which makes it easier to identify gaps in digital communication and make business decisions based directly on customer inputs.
Live Chat
Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.

Highlighted Features
Multichannel
Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.
Multilanguage
Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.
Contact collection
We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.
Chat branding
Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.
Integrations & Feeds
Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.
Generative AI
Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.
Latest news Blogs & Data Stories
Hidden Page

AZA x Satisfi Labs Webinar: AI Chat Best Practices for Zoos and Aquariums

The Definitive Guide to Measuring AI Chat ROI with Satisfi’s Analytics Dashboard
