The Future of Visitor Experience

Satisfi Labs is revolutionizing visitor engagement by providing a conversational interface that will allow your guests to get instant and accurate information about pre-visit and planning needs, districs information, on-site stores, etc.

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AI and Live Chat Built for Retail & Entertainment districts

Vimal Vyas, CDME - Vice President of Data, Security and Digital Innovation

Partnering with Satisfi Labs has positioned Visit Raleigh at the forefront of AI innovation in destination marketing. Their cutting-edge solutions and deep expertise have been critical in transforming our visitor engagement and operational efficiencies. Thanks to Satisfi Labs, we can provide a more personalized and seamless experience for our visitors. Satisfi Labs is the premier AI partner for any Destination Marketing Organization looking to revolutionize their digital strategy for the IOT future.

Vimal Vyas, CDME
Vice President of Data, Security and Digital Innovation
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Partnering with Satisfi Labs has positioned Visit Raleigh at the forefront of AI innovation in destination marketing. Their cutting-edge solutions and deep expertise have been critical in transforming our visitor engagement and operational efficiencies. Thanks to Satisfi Labs, we can provide a more personalized and seamless experience for our visitors. Satisfi Labs is the premier AI partner for any Destination Marketing Organization looking to revolutionize their digital strategy for the IOT future.

Vimal Vyas, CDME - Vice President of Data, Security and Digital Innovation
Vimal Vyas, CDME
Vice President of Data, Security and Digital Innovation
Mary Phillips
We have a wide variety of guests who visit our attractions every day and they are all looking for answers to their questions on different channels. In today's fast-paced world, families have more choices than ever. When they choose to visit our attractions, it is important for us to engage with our guests instantaneously. The dynamic new AI platform Satisfi Labs created with us has saved our team approximately 20 hours per week in guest experience and customer service inquiries.
Mary Phillips
Director of Marketing, Ripley's Aquarium of the Smokies and Ripley's Tennessee attractions
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We have a wide variety of guests who visit our attractions every day and they are all looking for answers to their questions on different channels. In today's fast-paced world, families have more choices than ever. When they choose to visit our attractions, it is important for us to engage with our guests instantaneously. The dynamic new AI platform Satisfi Labs created with us has saved our team approximately 20 hours per week in guest experience and customer service inquiries.
Mary Phillips
Mary Phillips
Director of Marketing, Ripley's Aquarium of the Smokies and Ripley's Tennessee attractions
Wendy Albert
Providing our customers with a memorable experience is our top priority, and it’s important that we engage them in a way that feels meaningful and authentic to our brand. Jules is a fun embodiment and accurate portrayal of our voice, and is an invaluable resource to our guests as they craft the perfect visit to Miracle Mile Shops.
Wendy Albert
Senior Director of Marketing, Miracle Mile Shops
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Providing our customers with a memorable experience is our top priority, and it’s important that we engage them in a way that feels meaningful and authentic to our brand. Jules is a fun embodiment and accurate portrayal of our voice, and is an invaluable resource to our guests as they craft the perfect visit to Miracle Mile Shops.
Wendy Albert
Wendy Albert
Senior Director of Marketing, Miracle Mile Shops
Chris Conner
Satisfi Labs has been a gamechanger for us! We have seen the benefits in terms of cost savings but more importantly, our employees have noticed the reduced workload and are happier than ever coming to work.
Chris Conner
VP of Contact Center, AXS
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Satisfi Labs has been a gamechanger for us! We have seen the benefits in terms of cost savings but more importantly, our employees have noticed the reduced workload and are happier than ever coming to work.
Chris Conner
Chris Conner
VP of Contact Center, AXS

Maximize Marketing Efforts and Visitor Engagement

Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among retail & entertainment districts. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as food & beverage, planning their visit, on-site, and more.

Example on how Satisfi labs can help with engagement</p> <p>
Example on how Satisfi labs can help saving time

Save Staff Hours

Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions all year round. Our Parking Guide greatly help employees save hours answering rote questions, ensuring accurate and timely responses for your guests. With the ultimate conversational marketing solution at your fingertips, your staff can focus on providing exceptional experiences for your visitors.

Influence Revenue

AI Chat guides conversations towards revenue-generating actions, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases at your retail & entertainment district confidently.

Example on how Satisfi labs can help with revenue
Gathering Data Info Chart

Gather Unique Data

AI Chat gathers unique data and categorizes it based on the questions customers ask. The system understands a wide range of intents, which makes it easier to identify gaps in digital communication and make business decisions based directly on customer inputs.

Live Chat

Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.

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Highlighted Features

Multichannel

Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.

Multilanguage

Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.

Contact collection

We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.

Chat branding

Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.

Integrations & Feeds

Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.

Generative AI

Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.

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