by Aliona Margulis | Aug 13, 2024 | Entertainment, Sports
We’re thrilled to announce our strategic partnership with carbonhouse, a leader in website solutions for live event venues. This collaboration marks a significant step forward in enhancing the digital experience for venue visitors and streamlining operations for...
by danika | Mar 26, 2024 | Entertainment, Sports
In an era where the digital marketplace dominates, effective communication is not just a customer service goal; it’s a great way to drive revenue. Today’s consumers demand more than the traditional, transactional “buying and selling” – they want to have...
by danika | Feb 20, 2024 | Data & Trends, Entertainment
At INTIX’s 2024 conference, the buzz was all about the future — more specifically, how technology is rapidly reshaping the landscape of venue management and customer service. With over 1,500 attendees, this year’s event was not just a gathering; it was a clear...
by satisfi@admin | Apr 11, 2022 | Entertainment, Sports, Tourism
When people think of virtual assistants, what typically comes to mind are chatbots in banking apps or on retailer websites that field simple questions so customers don’t have to hold on the phone for a live agent. While this use case for virtual assistants has become...
![Fad vs Fact: Using Data to Gauge Real Fan Needs [Infographic]](https://satisfilabs.com/wp-content/uploads/2023/04/Fad-vs-Fact-Using-Data-to-Gauge-Real-Fan-Needs-1080x675.jpg)
by satisfi@admin | Jul 31, 2021 | Entertainment
After over a year away, loyal fans are eager to return back to the events and venues they love. As we’ve learned through search data, consumers are shifting their purchasing habits and game-day expectations and teams need to pivot their strategies to meet these...
by satisfi@admin | Jun 30, 2021 | Entertainment, Sports, Tourism
“Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh, Zappos As consumers return to visiting destinations and booking experiences, Covid has changed their approach to physically and digitally engaging...
