Elevating the Guest Experience

Enhance your visitors’ experience by communicating with your guests in a meaningful way through the use of conversational AI and Live Chat products. Our solution allows guests to quickly and easily access information about planning their visit, attraction details, purchasing tickets, and making donations, all in real-time.

Request a Demo
Kid and aquarium tank with fished

AI and Live Chat Built for Cultural Attractions

Marshall Smith
Satisfi Labs’ AI Chat has become a full-time team member now! It provides round-the-clock guest assistance, streamlining the ticket purchasing process for our guests and keeping our team in the loop on visitor trends based on customer questions seen on the platform.
Marshall Smith
Marketing Manager, Anakeesta
☆☆☆☆☆
Satisfi Labs’ AI Chat has become a full-time team member now! It provides round-the-clock guest assistance, streamlining the ticket purchasing process for our guests and keeping our team in the loop on visitor trends based on customer questions seen on the platform.
Marshall Smith
Marshall Smith
Marketing Manager, Anakeesta
Isabella Linares
Offering a safe and fun outdoor experience for our visitors is our number one priority. Making sure our guests are informed at all times on anything we do is also essential in this new environment. Using the Satisfi Labs virtual assistant allows us to accomplish all of those things. Not only are we providing real-time responses across multiple channels, but we are also doing so while relieving our staff, and gathering better customer insights in the process.
Isabella Linares
Marketing Associate, Oakland Zoo
☆☆☆☆☆
Offering a safe and fun outdoor experience for our visitors is our number one priority. Making sure our guests are informed at all times on anything we do is also essential in this new environment. Using the Satisfi Labs virtual assistant allows us to accomplish all of those things. Not only are we providing real-time responses across multiple channels, but we are also doing so while relieving our staff, and gathering better customer insights in the process.
Isabella Linares
Isabella Linares
Marketing Associate, Oakland Zoo
Mary Phillips
We have a wide variety of guests who visit our attractions every day and they are all looking for answers to their questions on different channels. In today's fast-paced world, families have more choices than ever. When they choose to visit our attractions, it is important for us to engage with our guests instantaneously. The dynamic new AI platform Satisfi Labs created with us has saved our team approximately 20 hours per week in guest experience and customer service inquiries.
Mary Phillips
Director of Marketing, Ripley's Aquarium of the Smokies and Ripley's Tennessee attractions
☆☆☆☆☆
We have a wide variety of guests who visit our attractions every day and they are all looking for answers to their questions on different channels. In today's fast-paced world, families have more choices than ever. When they choose to visit our attractions, it is important for us to engage with our guests instantaneously. The dynamic new AI platform Satisfi Labs created with us has saved our team approximately 20 hours per week in guest experience and customer service inquiries.
Mary Phillips
Mary Phillips
Director of Marketing, Ripley's Aquarium of the Smokies and Ripley's Tennessee attractions

Maximize Engagement

Revolutionize your marketing and visitor engagement with our AI Chat solution. Our chat helps visitors easily find answers to their questions on ticketing, food & beverage, parking, and more. With our system’s continual learning and shared knowledge from all live events, our AI ensures accurate and on-brand messaging across digital channels, quickly converting first-time guests into loyal brand advocates.

Zoo Tampa AI Assistant in action
The Museum Of Flight Virtual AI Assistant

Save Staff Hours

Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions all year round. Our button-based Guides, explicitly designed to help visitors find specific information, can greatly help employees save hours answering rote questions, ensuring accurate and timely responses for your visitors.

Drive More Revenue

AI Chat guides conversations towards revenue-generating actions such as purchasing tickets via linking to buy ticket page, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases confidently.

Georgia Aquarium Virtual AI Assistant on a mobile device
Customer stats displaying on a monitor

Gather Unique Data

AI Chat gathers data from guests and categorizes it according to the questions they ask. The system can understand a wide range of intents, which helps it identify gaps in digital communication and make business decisions based on customer inputs.

Live Chat

Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.

Learn More
Live Chat Icon

Highlighted Features

Multichannel

Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.

Multilanguage

Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.

Contact collection

We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.

Chat branding

Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.

Integrations & Feeds

Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.

Generative AI

Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.

Request a Demo

Latest news Blogs & Data Stories