Elevating the Guest Experience

Enhance your visitors’ experience by communicating with your guests in a meaningful way through the use of conversational AI and Live Agent Engines. Our solution allows guests to quickly and easily access information about planning their visit, attraction details, purchasing tickets, and making donations, all in real-time.

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AI and Live Agent Engines Built for Cultural Attractions

Ashley Williams
Our AI chat solution has exceeded our expectations —not only has it handled customer inquiries with precision, but it’s also unlocked unexpected revenue opportunities and provided us with invaluable data insights that we never anticipated. It's a game-changer for our business strategy.
Ashley Williams
Director of Ticket Sales and Service, Mississippi State
☆☆☆☆☆
Our AI chat solution has exceeded our expectations—not only has it handled customer inquiries with precision, but it’s also unlocked unexpected revenue opportunities and provided us with invaluable data insights that we never anticipated. It's a game-changer for our business strategy.
Ashley Williams
Ashley Williams
Director of Ticket Sales and Service, Mississippi State
Amy Scott
It has been huge in getting us a lot of time back. Many mornings I spent hours managing questions, and now we are answering them with less time, and more importantly, we can see the data. It's helping us address these questions ahead of time, and communicate with our guests better.
Amy Scott
VP of Ticket Sales & Service, Cotton Bowl
☆☆☆☆☆
It has been huge in getting us a lot of time back. Many mornings I spent hours managing questions, and now we are answering them with less time, and more importantly, we can see the data. It's helping us address these questions ahead of time, and communicate with our guests better.
Amy Scott
Amy Scott
VP of Ticket Sales & Service, Cotton Bowl
Christi Bedan
With the Satisfi Labs platform, we’ve been able to expand our AI technology to give fans that personal and timely interaction that is needed to make fans feel comfortable. Providing real-time automated responses across multiple channels puts fans at ease and provides a level of trust. And this technology allows us to be ready to serve even more fans next season.
Christi Bedan
Vice President of Digital & Media, Tampa Bay Buccaneers
★★★★★
With the Satisfi Labs platform, we’ve been able to expand our AI technology to give fans that personal and timely interaction that is needed to make fans feel comfortable. Providing real-time automated responses across multiple channels puts fans at ease and provides a level of trust. And this technology allows us to be ready to serve even more fans next season.
Christi Bedan
Christi Bedan
Vice President of Digital & Media, Tampa Bay Buccaneers

Maximize Engagement

Revolutionize your marketing and visitor engagement with our AI Agent Engine solution. Our chat helps visitors easily find answers to their questions on ticketing, food & beverage, parking, and more. With our system’s continual learning and shared knowledge from all live events, our AI ensures accurate and on-brand messaging across digital channels, quickly converting first-time guests into loyal brand advocates.

Zoo Tampa AI Assistant in action
The Museum Of Flight Virtual AI Assistant

Save Staff Hours

Take the demand off of your staff by letting our AI Agent Solution handle high volumes of visitor questions all year round. Our button-based Guides, explicitly designed to help visitors find specific information, can greatly help employees save hours answering rote questions, ensuring accurate and timely responses for your visitors.

Drive More Revenue

AI Agent Engine guides conversations towards revenue-generating actions such as purchasing tickets via linking to buy ticket page, taking advantage of your guests’ attention. Questions equal money and our AI Agent Engine ensures your guests get the answers they need to make purchases confidently.

Georgia Aquarium Virtual AI Assistant on a mobile device
Customer stats displaying on a monitor

Gather Unique Data

AI Agent Engine gathers data from guests and categorizes it according to the questions they ask. The system can understand a wide range of intents, which helps it identify gaps in digital communication and make business decisions based on customer inputs.

Live Agent Engine

Our AI + Human workspace seamlessly transitions conversations between AI agents and live agents to let your team handle more complex conversations.

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Highlighted Features

Multichannel

Our AI Agent Engine seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.

Multilanguage

Communicate with guests from all over with AI Agent Engine in 60+ languages, offering personalized experiences to all customers.

Contact collection

We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI Agent Engine or Live Agent Engine.

Chat branding

Customize AI Agent Engine to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.

Integrations & Feeds

Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.

Generative AI

Experience the power of AI Agent Engine integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.

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