Built for Hire

Our conversational AI platform provides an end-to-end solution that leverages our proprietary NLP and knowledge management capabilities to help you enhance and monetize conversations on the web, messaging apps, and voice channels.

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Answer Engine

Each Answer Engine manages a team of AI Assistants who are domain-specific and experts in their field. The Answer Engine routes questions to the most appropriate Assistant after understanding intent and context.

Pre-configured

No conversational builder is needed as we pre-configure Answer Engines based on data acquired from hundreds of clients.

Contextual

Using our proprietary NLP to understand the intent of a question, Answer Engines take context into consideration before answering.

Trained

Every Answer Engines gets smarter over time as we continuously train based on questions seen across our network of clients.

Our Core AI Assistants

Health & Safety
Assistant

Availability: 24/7

I make it easy for customers to get their questions answered around the health policies of a location and access safety info in real-time.

Parking
Assistant

Availability: 24/7

I help customers access information about parking and transportation and help customers pre-purchase parking.

Activities
Assistant

Availability: 24/7

I help customers discover and find information regarding special events, activities, lessons, and programs that are available at a location or event.

Ticket Sales
Assistant

Availability: 24/7

I help customers buy tickets, passes, and memberships faster by surfacing pricing, availability, and drive to purchase.

Ticket Service
Assistant

Availability: 24/7

I help customers with post-purchase questions such as accessing tickets, refunds, ticket forwarding, and other membership support questions.

Food & Beverage
Assistant

Availability: 24/7

I help customers find and buy the foods and beverages available in the venue.

On-Site
Assistant

Availability: 24/7

I help customers with pre-planning needs, ingress and egress of venues and facilities, and on-site service questions.

Communications
Assistant

Availability: 24/7

I help customers connect with brands by surfacing information regarding social channels, mobile apps, broadcast, and streaming, and help with game, team and scheduling requests.

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Data

Gather unique customer preference data to identify trends and optimize marketing, sale, and operations. Gain insights into visitor response data, including traffic, source, and request topic information.

Satisfi Insights

MLB Emerging Trends During 2021 Season

During the MLB regular season parking information was the 4th most-hit intent in 2021, rising 4 spots from 2019.

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2021 Emerging Trends in Tourism

Across our tourism clients, 34.7% of questions asked during the week came during off-hours.

Full Article

3 Ways New Fan Data is Preparing College Sports Programs

College athletic teams get 3X as many tailgating questions compared to pro teams.

Full Article

Channels

Hire a team of AI employees that know your entire brand, can respond with consistency, are available 24/7, and deploy across web, messaging apps, and voice channels.