Make The Complex Simple
Our Interactive Search Platform simply and seamlessly converts data, matches responses, identifies intents, and trains your bot, allowing you to have the most sophisticated Engine on any conversational touchpoint.
Core of our technology
Knowledge management and conversational AI are combined to provide unparalleled breadth and depth of capabilities.
Organizes
Takes in your disparate data to create deep knowledge bases
Understands
Accurately matches responses based on single and multi-level intent
Learns
Improves over time from customer questions and our “network effect”
Interactive Search Engines
Service, Sales, and Marketing Engines work together to help drive business results and serve your customer's needs.
Service Engine
Enable search across your customer channels to provide automatic, accurate, and real-time answers, not just results. NEW - extend your knowledge on Apple Business Chat.
- On-demand Answers
- Dynamic Stats
- Food & Beverage Finder
- Foreign Language: Spanish, French
- Digital Ticketing Assistance
Sales Engine
Allow customer to purchase tickets, food & beverage, and merchandise directly within a text or voice conversation on your channels.
- Ticket Purchasing
- Food Ordering
- Merchandise Sales
Marketing Engine
Elevate the guest experience with engaging interactions seamlessly throughout the conversation.
Trivia Mascot Races Gift Finder Surveys
Dashboard
Our content and analytics management platform allows clients to monitor responses, make changes in real-time, and analyze traffic and response data in one easy to use dashboard.
Advanced Analytics
See reporting around visitor response data, including traffic, source and request topic information.
Message Inbox
Review the bots message history, search by key words, and evaluate individual customer conversations.
Additional Features
Live Agent Escalation
Seamlessly transition from automated responses to live agents within the same chat flow. We can integrate with 3-party partners such as LivePerson for easy escalation.
NLP Agnostic
Choose to use our NLP or any external NLP. We can integrate with any partner of choice such as Dialogflow, Amazon Polly, or IBM Watson.
Existing Bot Integration
Allow our AI Knowledge Engine to make your existing bot smarter. We can integrate with existing bots and make them more effective and knowledgable with our platform.