Built For Hire

Our conversational AI platform provides an end-to-end solution that leverages our proprietary NLP and response management capabilities to help you enhance and monetize conversations on the web, messaging apps, and voice channels.

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AI Chat

Our AI Chat is powered by teams of AI Assistants who are experts in their field. The AI Chat routes questions to the most appropriate AI Assistant after understanding the context and intent. AI Assistants are able to be supercharged with advanced skills that let them drive actions and complete tasks.

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Just Add Answers

We’ve seen 35+ million questions across the customer journey so no bot building is needed. On day one your AI Chat can handle the most crucial questions.

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Organized Data

Using our proprietary NLP to understand the intent of a question, AI Assistant are able to respond to industry and contextually specific questions.

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Community Trained

Our platform gets smarter over time as we continuously listen and train based on questions seen across the network of clients.

Responsibilities By AI Assistant

Health & Safety
Assistant

Availability: 24/7

I make it easy for customers to get their questions answered about the health policies of a location and access safety info in real time.

Parking
Assistant

Availability: 24/7

I help customers access information about parking and transportation and help customers pre-purchase parking.

Activities
Assistant

Availability: 24/7

I help customers discover and find information regarding special events, activities, lessons, and programs that are available at a location or event.

Ticket Sales
Assistant

Availability: 24/7

I help customers buy tickets, passes, and memberships faster by surfacing pricing, availability, and drive to purchase.

Ticket Service
Assistant

Availability: 24/7

I help customers with post-purchase questions such as accessing tickets, refunds, ticket forwarding, and other membership support questions.

Food & Beverage
Assistant

Availability: 24/7

I help customers find and buy the foods and beverages available in the venue.

On-Site
Assistant

Availability: 24/7

I help customers with pre-planning needs, ingress and egress of venues and facilities, and on-site service questions.

Communications
Assistant

Availability: 24/7

I help customers connect with brands by surfacing information regarding social channels, mobile apps, broadcast, and streaming, and help with game, team, and scheduling requests.

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Data

Gather unique customer preference data to identify trends and optimize marketing, sale, and operations. Gain insights into visitor response data, including traffic, source, and request topic information.

Satisfi Insights

MLB Emerging Trends During 2021 Season

During the MLB regular season parking information was the 4th most-hit intent in 2021, rising 4 spots from 2019.

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2021 Emerging Trends in Tourism

Across our tourism clients, 34.7% of questions asked during the week came during off-hours.

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3 Ways New Fan Data is Preparing College Sports Programs

College athletic teams get 3X as many tailgating questions compared to pro teams.

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Channels

Hire a team of AI employees that know your entire brand, can respond with consistency, are available 24/7, and deploy across web, messaging apps, and voice channels.