A Transformative Chat Experience

Our AI Agent Engine lets you have a two-way conversation with your customers that is automated, scalable, and on-brand.

Purple and pink round graphic that is labeled AI

Conversational Experience Platform

Meet rising customer expectations with a Conversational Experience Platform built for real results. Our AI Agent Engine, Marketing Engine, and Live Agent Engine work together to deliver fast, personalized service across every touchpoint. Backed by patent-pending tech and industry expertise, we help you scale smarter, convert faster, and serve better, without adding to your workload.

platform

World Class Conversational AI Software Platform Features

Chat Branding

Minnesota Vikings Chat app

With our AI Agent Engine’s branding capabilities, you can take your brand’s identity to the next level. Our chat allows you to choose a unique welcome message using natural language, branded colors, avatars, mascots, customizable pop-up buttons, and much more, making it easy to incorporate your brand’s visual identity into the chat experience.

Feedback

AI Chat Collecting feedback

Our Feedback Form allows you to gather feedback information directly within the chat, with an option to collect the submitter’s contact information. You can use the feedback to improve the customer experience, track the customer journey, and acquire contact information for quicker response and resolution.

Knowtifi

AI Chat Knowtifi Option

Allow users to subscribe to notifications so your brand can alert them when a specific answer is available or updated. It also allows you to collect user contacts for more personalized outreach.

Multichannel

Logos of multiple media sites. alexa, Facebook Messenger, Google Assistant, WhatsApp and Messages

Deliver exceptional customer experiences across channels with our AI Agent Engine. Engage seamlessly through the web, app, SMS, and messaging apps like Facebook Messenger for more consistent, reliable interactions.

Multilanguage

Phone screen showing content in spanish

Connect globally with our multilingual AI Agent Engine. Personalize the experience in 60+ languages, allowing your brand to communicate effectively and support customers worldwide.

Pop-Up

Example of Pop Up Button on a website

Capture attention and boost customer engagement on your website by personalizing your pop-up button. With customizable graphics and auto-open capabilities, the pop-up button is the perfect way to showcase your services and drive sales.

Response Refiner

Response Refiner powered by ChatGPT feature

Elevate your response quality effortlessly with Response Refiner powered by ChatGPT. Simplify, fine-tune, and experiment with text options in seconds, saving time and enabling you to focus on more important tasks.

Tile

Embed Satisfi Labs AI helper in any webpage

Adding Tile is another easy and convenient way to access our powerful AI Agent Engine directly from your website. With our innovative tile feature, you can embed the AI Agent Engine functionality into your web page, allowing visitors to connect easily with your business without having to navigate away.

f f
Chat Branding
Z Z
Feedback
Knowtifi
Multichannel
Multilanguage
Pop-Up
w w
Response Refiner
Tile
Minnesota Vikings Chat app

With our AI Agent Engine’s branding capabilities, you can take your brand’s identity to the next level. Our chat allows you to choose a unique welcome message, branded colors, avatars, mascots, customizable pop-up buttons, and much more, making it easy to incorporate your brand’s visual identity into the chat experience.

AI Chat Collecting feedback

Our Feedback Form allows you to gather feedback information directly within the chat, with an option to collect the submitter’s contact information. You can use the feedback to improve the guest experience and acquire customer contact information for quicker response and resolution.

AI Chat Knowtifi Option

Allow users to subscribe to notifications so your brand can alert them when a specific answer is available or updated. It also allows you to collect user contacts for more personalized outreach.

Logos of multiple media sites. alexa, Facebook Messenger, Google Assistant, WhatsApp and Messages

Deliver exceptional customer experiences across channels with our AI Agent Engine. Engage seamlessly through the web, app, SMS, Facebook Messenger, and more for consistent, reliable interactions.

Phone screen showing content in spanish

Connect globally with our multilingual AI Agent Engine. Personalize the experience in 60+ languages, allowing your brand to communicate effectively and support customers worldwide.

Example of Pop Up Button on a website

Capture your visitors’ attention and boost engagement on your website by customizing your pop-up button. With customizable graphics and auto-open capabilities, the pop-up button is the perfect way to showcase your services and drive sales.

Response Refiner powered by ChatGPT feature

Elevate your response quality effortlessly with Response Refiner powered by ChatGPT. Simplify, fine-tune, and experiment with text options in seconds, saving time and enabling you to focus on more important tasks.

Embed Satisfi Labs AI helper in any webpage

Adding Tile is another easy and convenient way to access our powerful AI Agent Engine technology directly from your website. With our innovative tile feature, you can embed the AI Agent Engine functionality into your web page, allowing visitors to connect easily with your business without having to navigate away.

LLM-Powered Capabilities

With the introduction of ChatGPT, Google Bard, and other large language models (LLMs), chat solutions are the future of communication. We anticipated this moment, so our conversational AI platform is flexible enough to quickly incorporate and leverage generative AI features.

Check out how our platform has dynamically adapted to handle this AI revolution.

Mobile Device
Chat GPT Logo
Bard Logo

Conversational AI Built With Advanced Reporting & Analytics

Our reporting & analytics system sets us apart from other conversational AI platforms, allowing you to gain valuable insights into your customer interactions. With AI Agent Engine’s unique reporting and analytics, you can track trending intents, monitor user behavior, and analyze data to make informed decisions about your business strategy.

Performance Dashboard

Performance Dashboard

Intent Explorer Dashboard

Intent Explorer Dashboard

Intent Deep-Dive Dashboard

Intent Deep Dive Dashboard

Intent Trends Dashboard

Intent Trends Dashboard

Bridge Live Escalation Dashboard

Bridge Live Escalation Dashboard
Performance Dashboard
Intent Explorer Dashboard
Intent Deep-Dive Dashboard
Intent Trends Dashboard
Bridge Live Escalation Dashboard
Performance Dashboard
Intent Explorer Dashboard
Intent Deep Dive Dashboard
Intent Trends Dashboard
Bridge Live Escalation Dashboard

Latest news Blogs & Data Stories