Work Together with AI + Live Agent Engine
Seamlessly transition conversations between AI Agent Engine and live agents and let your live support team focus on handling more complex conversations that drive revenue and increase customer satisfaction.
ai + live chat creates a comprehensive Customer Experience
At VISIT DENVER, our passion is showing visitors why they should choose our city. Working with Satisfi Labs through their chat experience has helped us connect better with our audiences. Their AI technology lets us communicate in a personal and immediate way that feels natural and highlights the best of what Denver has to offer.
At VISIT DENVER, our passion is showing visitors why they should choose our city. Working with Satisfi Labs through their chat experience has helped us connect better with our audiences. Their AI technology lets us communicate in a personal and immediate way that feels natural and highlights the best of what Denver has to offer.
At VISIT DENVER, our passion is showing visitors why they should choose our city. Working with Satisfi Labs through their chat experience has helped us connect better with our audiences. Their AI technology lets us communicate in a personal and immediate way that feels natural and highlights the best of what Denver has to offer.
WORLD CLASS SOFTWARE PLATFORM FEATURES
AI Agent Engine handles questions automatically, and if there is a need to reach a live agent, AI automatically identifies the intent of a question before directing them to the appropriate live agent.
You can assign live agents to sales, service, or marketing teams. The platform allows you to monitor automatically assigned requests efficiently.
Increase customer loyalty by speaking with them in a way they are accustomed to with emojis, attachment upload, and linking capabilities.
Teams can communicate quickly with each other on individual user conversations by adding private notes and flagging other agents directly through a mention.
Explore more ways to improve customer service within Satisfi’s analytics dashboard. Track the number of conversations, average response, median resolution times, and more.
Always be there for your customers with a solution that is always on. Collect contact information and messages during or after business hours so you can get back to your customers as soon as you are online.
Seamlessly Transition From AI
Route Conversations By Team
You can assign live agents to sales, service, or marketing teams. The platform allows you to monitor automatically assigned requests efficiently.
Customize Conversations
Increase customer loyalty by speaking with them in a way they are accustomed to with emojis, attachment upload, and linking capabilities.
Collaborate With Your Team
Teams can communicate quickly with each other on individual user conversations by adding private notes and flagging other agents directly through a mention.
Analyze Agent And Team Data
Explore more ways to improve customer service within Satisfi’s analytics dashboard. Track the number of conversations, average response, median resolution times, and more.
Never Lose A Conversation
GO BEHIND THE SCENES AND LEARN HOW TO MAXIMIZE CUSTOMER SERVICE WITH LIVE CHAT
