Revolutionizing Fan Engagement

Satisfi Labs’ two-way chat solution streamlines the fan experience, while increasing revenue for college athletics. No more calls and emails with the routine questions about the venue, mobile tickets, open gates, etc. We will handle them 24/7.

Request a Demo
Crowd watching a sport event

AI and Live Agent Engines Built for College Athletics

Ashley Williams
Our AI chat solution has exceeded our expectations —not only has it handled customer inquiries with precision, but it’s also unlocked unexpected revenue opportunities and provided us with invaluable data insights that we never anticipated. It's a game-changer for our business strategy.
Ashley Williams
Director of Ticket Sales and Service, Mississippi State
☆☆☆☆☆
Our AI chat solution has exceeded our expectations—not only has it handled customer inquiries with precision, but it’s also unlocked unexpected revenue opportunities and provided us with invaluable data insights that we never anticipated. It's a game-changer for our business strategy.
Ashley Williams
Ashley Williams
Director of Ticket Sales and Service, Mississippi State
Amy Scott
It has been huge in getting us a lot of time back. Many mornings I spent hours managing questions, and now we are answering them with less time, and more importantly, we can see the data. It's helping us address these questions ahead of time, and communicate with our guests better.
Amy Scott
VP of Ticket Sales & Service, Cotton Bowl
☆☆☆☆☆
It has been huge in getting us a lot of time back. Many mornings I spent hours managing questions, and now we are answering them with less time, and more importantly, we can see the data. It's helping us address these questions ahead of time, and communicate with our guests better.
Amy Scott
Amy Scott
VP of Ticket Sales & Service, Cotton Bowl
Christi Bedan
With the Satisfi Labs platform, we’ve been able to expand our AI technology to give fans that personal and timely interaction that is needed to make fans feel comfortable. Providing real-time automated responses across multiple channels puts fans at ease and provides a level of trust. And this technology allows us to be ready to serve even more fans next season.
Christi Bedan
Vice President of Digital & Media, Tampa Bay Buccaneers
★★★★★
With the Satisfi Labs platform, we’ve been able to expand our AI technology to give fans that personal and timely interaction that is needed to make fans feel comfortable. Providing real-time automated responses across multiple channels puts fans at ease and provides a level of trust. And this technology allows us to be ready to serve even more fans next season.
Christi Bedan
Christi Bedan
Vice President of Digital & Media, Tampa Bay Buccaneers

Maximize Engagement

Our AI Agent Engine provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among college athletics clients. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as ticketing, food & beverage, parking, on-site, and more.

Georgia Tech App
University of Alabama App

Save Staff Hours

Take the demand off of your staff by letting our AI Agent Engine handle high volumes of fan questions all year round. Our Mobile Ticket Guide and Parking Guide greatly help employees save hours answering rote questions, ensuring accurate and timely responses for your visitors. With the ultimate conversational marketing solution at your fingertips, your staff can focus on providing exceptional experiences for your guests.

Drive More Revenue

AI Chat guides conversations towards revenue-generating actions such as purchasing tickets via linking to buy ticket page, taking advantage of your guests’ attention. Questions equal money and our AI Agent Engine ensures your guests get the answers they need to make purchases confidently.

Arizona State University App
Customer stats displaying on a monitor

Gather Unique Data

AI Agent Engine gathers data from fans, categorizing it based on the questions they ask. The system can understand a wide range of intents, making it easier to identify gaps in digital communication and make business decisions based directly on customer inputs.

Live Agent Engine

Our AI + Human workspace seamlessly transitions conversations between AI agents and live agents to let your team handle more complex conversations.

Learn More
Live Chat Icon

Highlighted Features

Multichannel

Our AI Agent Engine seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.

Multilanguage

Communicate with guests from all over with AI Agent Engine in 60+ languages, offering personalized experiences to all customers.

Contact collection

We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI Agent Engine or Live Agent Engine.

Chat branding

Customize AI Agent Engine to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.

Integrations & Feeds

Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.

Generative AI

Experience the power of AI Agent Engine integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.

Request a Demo

Latest news Blogs & Data Stories