The Future of Visitor Experience
Satisfi Labs is revolutionizing visitor engagement by providing a conversational interface that will allow your guests to get instant and accurate information about pre-visit and planning needs, districs information, on-site stores, etc.
AI and Live Chat Built for Retail & Entertainment districts
Partnering with Satisfi Labs has positioned Visit Raleigh at the forefront of AI innovation in destination marketing. Their cutting-edge solutions and deep expertise have been critical in transforming our visitor engagement and operational efficiencies. Thanks to Satisfi Labs, we can provide a more personalized and seamless experience for our visitors. Satisfi Labs is the premier AI partner for any Destination Marketing Organization looking to revolutionize their digital strategy for the IOT future.
Maximize Marketing Efforts and Visitor Engagement
Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among retail & entertainment districts. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as food & beverage, planning their visit, on-site, and more.
Save Staff Hours
Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions all year round. Our Parking Guide greatly help employees save hours answering rote questions, ensuring accurate and timely responses for your guests. With the ultimate conversational marketing solution at your fingertips, your staff can focus on providing exceptional experiences for your visitors.
Influence Revenue
AI Chat guides conversations towards revenue-generating actions, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases at your retail & entertainment district confidently.
Gather Unique Data
AI Chat gathers unique data and categorizes it based on the questions customers ask. The system understands a wide range of intents, which makes it easier to identify gaps in digital communication and make business decisions based directly on customer inputs.
Live Chat
Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.
Highlighted Features
Multichannel
Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.
Multilanguage
Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.
Contact collection
We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.
Chat branding
Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.
Integrations & Feeds
Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.
Generative AI
Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.