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Introducing Our New Visual Identity: Reflecting Who We Are and Where We’re Going

Introducing Our New Visual Identity: Reflecting Who We Are and Where We’re Going

by danika | Apr 28, 2025 | Product, Product Updates, Uncategorized

At Satisfi Labs, we believe conversation is always evolving, and so are we. We’re excited to announce the launch of our new visual brand. This isn’t just a new logo or color palette, it’s the visual expression of how far we’ve come and where we’re heading next. Why We...
Expanding Global Conversations: Satisfi Labs’ AI Agent Gets a Powerful Multi-Language Upgrade

Expanding Global Conversations: Satisfi Labs’ AI Agent Gets a Powerful Multi-Language Upgrade

by Aliona Margulis | Mar 26, 2025 | Product, Product Updates

At Satisfi Labs, we understand that fan and visitor experiences don’t stop at borders. Whether you’re engaging sports fans from around the world, assisting international tourists, or supporting diverse event attendees, seamless communication is key. That’s why...
From Conversation to Conversion: How Our AI Agent and Marketing Engines Work Together

From Conversation to Conversion: How Our AI Agent and Marketing Engines Work Together

by Aliona Margulis | Mar 12, 2025 | Product Updates, Conversational AI

Customer conversations don’t end when a question is answered—they’re just getting started. Every inquiry, whether about purchasing tickets, learning about upcoming events, or getting parking or activity information at the location, is an opportunity to deepen...
5 Things to Consider When Assessing a Marketing Automation Platform

5 Things to Consider When Assessing a Marketing Automation Platform

by Aliona Margulis | Feb 26, 2025 | Product Updates, Marketing Tips

When it comes to marketing automation platforms, the choices are endless, and narrowing them down can be a daunting task. With so many options on the market, how do you find the right one for your business?  The key is to focus on outcomes rather than just features. A...
The Future of Customer Engagement: Why Connected Conversational Ecosystems Are Your Competitive Advantage

The Future of Customer Engagement: Why Connected Conversational Ecosystems Are Your Competitive Advantage

by Aliona Margulis | Dec 6, 2024 | Conversational AI, Product Updates, Uncategorized

In June 2024, Satisfi Labs made a pivotal decision that would reshape the landscape of customer communication. Our acquisition of Factoreal, the marketing automation platform, wasn’t just a strategic move—it was a declaration of a new philosophy of customer...
Setting the Standard for Conversational AI: Generated Response Enrichment

Setting the Standard for Conversational AI: Generated Response Enrichment

by Aliona Margulis | Oct 10, 2024 | Product Updates, Uncategorized

In the ever-evolving world of conversational AI, Satisfi Labs continues to push the boundaries of what’s possible. Today, we’re thrilled to announce that our clients can now add and train multimedia elements and CTAs to generated responses using the...
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Recent Posts

  • Introducing Our New Visual Identity: Reflecting Who We Are and Where We’re Going
  • Expanding Global Conversations: Satisfi Labs’ AI Agent Gets a Powerful Multi-Language Upgrade
  • From Conversation to Conversion: How Our AI Agent and Marketing Engines Work Together
  • 5 Things to Consider When Assessing a Marketing Automation Platform
  • The Future of Customer Engagement: Why Connected Conversational Ecosystems Are Your Competitive Advantage

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Satisfi Labs is a Conversational Experience Platform for building and managing conversations across multiple customer engagement channels. It includes a suite of tools and three main engines—AI Agent Engine, Marketing Engine, and Live Agent Engine—that allow businesses to create dynamic, personalized interactions, manage marketing campaigns, and facilitate live human support. We help save staff hours, enhance customer experience, increase revenue, and collect unique customer data.

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