A Transformative Chat Experience

Our AI Chat lets you have a two-way conversation with your customers that is automated, scalable, and on-brand.

Purple and pink round graphic that is labeled AI

Flexibility & Control Answer Engine

The Answer Engine combines our patent-pending Context NLP with generative AI capabilities. From the start, our conversational AI platform was built to understand and answer hyper-specific questions from your guest. Our platform leverages large language models (LLMs) to give you flexibility and efficiency while still keeping control of your brand.

Community Learning
Organized Data Into AI Assistants
Ready for Answers
Community of clients are part of a shared knowledge network

Benefit from the shared knowledge seen across over 450 clients, which we call the “network effect.” Our system understands and categorizes data across industries and surfaces learnings, so you quickly benefit from input data seen across any industry we serve. Our system surfaces unique data and insights, making it easy for you to know what your customer actually want and need. 

AI Assistants with data

Data has informed the creation of our AI Assistants. As customers asked more questions, specific fields and categories of assistants emerged. We have gone beyond categorizing based on frequency and now train for subject matter expertise. Assistants are ready for hire to complement your current and future org chart.

data source feeding into our AI

We’ve trained the system based on millions of questions seen, so no bot-building is needed. On day one, your AI Chat can handle crucial questions, guide guests to specific information, and suggest revenue-generating topics. All you do is supply the source data, such as websites, blog content, employee manuals, etc.

WORLD CLASS SOFTWARE PLATFORM FEATURES

Chat Branding

Minnesota Vikings Chat app
With our AI Chat’s branding capabilities, you can take your brand’s identity to the next level. Our chat allows you to choose a unique welcome message, branded colors, avatars, mascots, customizable pop-up buttons, and much more, making it easy to incorporate your brand’s visual identity into the chat experience.

Feedback

AI Chat Collecting feedback
Our Feedback Form allows you to gather feedback information directly within the chat, with an option to collect the submitter’s contact information. You can use the feedback to improve the guest experience and acquire customer contact information for quicker response and resolution.

Knowtifi

AI Chat Knowtifi Option
Allow users to subscribe to notifications so your brand can alert them when a specific answer is available or updated. It also allows you to collect user contacts for more personalized outreach.

Multichannel

Logos of multiple media sites. alexa, Facebook Messenger, Google Assistant, WhatsApp and Messages
Deliver exceptional customer experiences across channels with our AI Chat. Engage seamlessly through the web, app, SMS, Facebook Messenger, and more for consistent, reliable interactions.

Multilanguage

Phone screen showing content in spanish
Connect globally with our multilingual chat. Personalize the experience in English, Spanish, French, and German, allowing your brand to communicate effectively and support customers worldwide.

Pop-Up

Example of Pop Up Button on a website

Capture your visitors’ attention and boost engagement on your website by customizing your pop-up button. With customizable graphics and auto-open capabilities, the pop-up button is the perfect way to showcase your services and drive sales.

Response Refiner

Response Refiner powered by ChatGPT feature
Elevate your response quality effortlessly with Response Refiner powered by ChatGPT. Simplify, fine-tune, and experiment with text options in seconds, saving time and enabling you to focus on more important tasks.

Tile

Embed Satisfi Labs AI helper in any webpage
Adding Tile is another easy and convenient way to access our powerful AI Chat technology directly from your website. With our innovative tile feature, you can embed the AI Chat functionality into your web page, allowing visitors to connect easily with your business without having to navigate away.
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Chat Branding
Z Z
Feedback
Knowtifi
Multichannel
Multilanguage
Pop-Up
w w
Response Refiner
Tile
Minnesota Vikings Chat app

With our AI Chat’s branding capabilities, you can take your brand’s identity to the next level. Our chat allows you to choose a unique welcome message, branded colors, avatars, mascots, customizable pop-up buttons, and much more, making it easy to incorporate your brand’s visual identity into the chat experience.

AI Chat Collecting feedback

Our Feedback Form allows you to gather feedback information directly within the chat, with an option to collect the submitter’s contact information. You can use the feedback to improve the guest experience and acquire customer contact information for quicker response and resolution.

AI Chat Knowtifi Option

Allow users to subscribe to notifications so your brand can alert them when a specific answer is available or updated. It also allows you to collect user contacts for more personalized outreach.

Logos of multiple media sites. alexa, Facebook Messenger, Google Assistant, WhatsApp and Messages

Deliver exceptional customer experiences across channels with our AI Chat. Engage seamlessly through the web, app, SMS, Facebook Messenger, and more for consistent, reliable interactions.

Phone screen showing content in spanish

Connect globally with our multilingual chat. Personalize the experience in English, Spanish, French, and German, allowing your brand to communicate effectively and support customers worldwide.

Example of Pop Up Button on a website

Capture your visitors’ attention and boost engagement on your website by customizing your pop-up button. With customizable graphics and auto-open capabilities, the pop-up button is the perfect way to showcase your services and drive sales.

Response Refiner powered by ChatGPT feature

Elevate your response quality effortlessly with Response Refiner powered by ChatGPT. Simplify, fine-tune, and experiment with text options in seconds, saving time and enabling you to focus on more important tasks.

Embed Satisfi Labs AI helper in any webpage
Adding Tile is another easy and convenient way to access our powerful AI Chat technology directly from your website. With our innovative tile feature, you can embed the AI Chat functionality into your web page, allowing visitors to connect easily with your business without having to navigate away.

LLM-powered Capabilities

With the introduction of ChatGPT, Bard, and other large language models (LLMs), chat solutions are the future of communication. We anticipated this moment, so our platform is flexible enough to quickly incorporate and leverage generative AI capabilities.

Check out how our platform has dynamically adapted to handle this AI revolution.

Chat GPT Logo
Bard Logo

Conversational AI Built With Advanced Reporting & Analytics

Our reporting & analytics system sets us apart from other conversational AI platforms, allowing you to gain valuable insights into your customer interactions. With AI Chat’s unique reporting and analytics, you can track trending intents, monitor user behavior, and analyze data to make informed decisions about your business strategy.

Performance Dashboard

Performance Dashboard

Intent Explorer Dashboard

Intent Explorer Dashboard

Intent Deep-Dive Dashboard

Intent Deep Dive Dashboard

Intent Trends Dashboard

Intent Trends Dashboard

Bridge Live Escalation Dashboard

Bridge Live Escalation Dashboard
Performance Dashboard
Intent Explorer Dashboard
Intent Deep-Dive Dashboard
Intent Trends Dashboard
Bridge Live Escalation Dashboard
Performance Dashboard
Intent Explorer Dashboard
Intent Deep Dive Dashboard
Intent Trends Dashboard
Bridge Live Escalation Dashboard

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