A Transformative Chat Experience

Our AI Chat lets you have a two-way conversation with your customers that is automated, scalable, and on-brand.

Satisfi Labs
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AI Chat

Flexibility & Control Answer Engine

The Answer Engine combines our patent-pending Context NLP with generative AI capabilities. From the start, our conversational AI platform was built to understand and answer hyper-specific questions from your guest. Our platform leverages large language models (LLMs) to give you flexibility and efficiency while still keeping control of your brand.

Community Learning

Organized Data Into AI Assistants

Ready for Answers

Community of clients are part of a shared knowledge network

Benefit from the shared knowledge seen across over 450 clients, which we call the “network effect.” Our system understands and categorizes data across industries and surfaces learnings, so you quickly benefit from input data seen across any industry we serve. Our system surfaces unique data and insights, making it easy for you to know what your customer actually want and need.

Data has informed the creation of our AI Assistants. As customers asked more questions, specific fields and categories of assistants emerged. We have gone beyond categorizing based on frequency and now train for subject matter expertise. Assistants are ready for hire to complement your current and future org chart.

We’ve trained the system based on millions of questions seen, so no bot-building is needed. On day one, your AI Chat can handle crucial questions, guide guests to specific information, and suggest revenue-generating topics. All you do is supply the source data, such as websites, blog content, employee manuals, etc.

WORLD CLASS SOFTWARE PLATFORM FEATURES

Chat Branding

With our AI Chat’s branding capabilities, you can take your brand’s identity to the next level. Our chat allows you to choose a unique welcome message, branded colors, avatars, mascots, customizable pop-up buttons, and much more, making it easy to incorporate your brand’s visual identity into the chat experience.

Feedback

Our Feedback Form allows you to gather feedback information directly within the chat, with an option to collect the submitter’s contact information. You can use the feedback to improve the guest experience and acquire customer contact information for quicker response and resolution.

Knowtifi

Allow users to subscribe to notifications so your brand can alert them when a specific answer is available or updated. It also allows you to collect user contacts for more personalized outreach.

Multichannel

Logos of multiple media sites. alexa, Facebook Messenger, Google Assistant, WhatsApp and Messages

Deliver exceptional customer experiences across channels with our AI Chat. Engage seamlessly through the web, app, SMS, Facebook Messenger, and more for consistent, reliable interactions.

Multilanguage

Connect globally with our multilingual chat. Personalize the experience in English, Spanish, French, and German, allowing your brand to communicate effectively and support customers worldwide.

Pop-Up

Capture your visitors’ attention and boost engagement on your website by customizing your pop-up button. With customizable graphics and auto-open capabilities, the pop-up button is the perfect way to showcase your services and drive sales.

Response Refiner

Elevate your response quality effortlessly with Response Refiner powered by ChatGPT. Simplify, fine-tune, and experiment with text options in seconds, saving time and enabling you to focus on more important tasks.

Tile

Embed Satisfi Labs AI helper in any webpage

Adding Tile is another easy and convenient way to access our powerful AI Chat technology directly from your website. With our innovative tile feature, you can embed the AI Chat functionality into your web page, allowing visitors to connect easily with your business without having to navigate away.

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