A Transformative Chat Experience
Our AI Agent Engine lets you have a two-way conversation with your customers that is automated, scalable, and on-brand.

Flexibility & Control Answer Engine
The Answer Engine combines our patent-pending Context NLP (Natural Language Processing) with generative AI capabilities. From the start, our conversational AI platform was built to understand and answer hyper-specific questions from your guests. This isn’t just your standard AI chatbot – our platform leverages large language models (LLMs) to give you flexibility and efficiency while still keeping control of your brand.

Benefit from the shared knowledge seen across 450+ clients, a concept we call the “network effect.” Our system understands and categorizes data across industries and surfaces its learnings, so you quickly benefit from input data seen across any industry we serve. Our system gathers unique data and insights, making it easy for you to know what your customers actually want while also increasing customer satisfaction scores.

Data has informed the creation of our AI Agent Engine. With each customer conversation, specific fields and categories of assistants emerged. We have gone beyond categorizing based on frequency and now train for subject matter expertise. Human-like personalization without human agents, each AI Agent is ready for hire to complement your current and future org chart.

We’ve trained our AI platform with the millions of questions seen so far, so no chatbot-building is needed. On day one, your AI Agent Engine can handle crucial questions, guide guests to specific information, and suggest revenue-generating topics. All you do is supply the source data, such as websites, blog content, employee manuals, etc.
WORLD CLASS CONVERSATIONAL AI SOFTWARE PLATFORM FEATURES
Chat Branding

With our AI Agent Engine’s branding capabilities, you can take your brand’s identity to the next level. Our chat allows you to choose a unique welcome message using natural language, branded colors, avatars, mascots, customizable pop-up buttons, and much more, making it easy to incorporate your brand’s visual identity into the chat experience.
Feedback

Our Feedback Form allows you to gather feedback information directly within the chat, with an option to collect the submitter’s contact information. You can use the feedback to improve the customer experience, track the customer journey, and acquire contact information for quicker response and resolution.
Knowtifi

Allow users to subscribe to notifications so your brand can alert them when a specific answer is available or updated. It also allows you to collect user contacts for more personalized outreach.
Multichannel

Deliver exceptional customer experiences across channels with our AI Agent Engine. Engage seamlessly through the web, app, SMS, and messaging apps like Facebook Messenger for more consistent, reliable interactions.
Multilanguage

Connect globally with our multilingual AI Agent Engine. Personalize the experience in 60+ languages, allowing your brand to communicate effectively and support customers worldwide.
Pop-Up

Capture attention and boost customer engagement on your website by personalizing your pop-up button. With customizable graphics and auto-open capabilities, the pop-up button is the perfect way to showcase your services and drive sales.
Response Refiner

Elevate your response quality effortlessly with Response Refiner powered by ChatGPT. Simplify, fine-tune, and experiment with text options in seconds, saving time and enabling you to focus on more important tasks.
Tile

Adding Tile is another easy and convenient way to access our powerful AI Agent Engine directly from your website. With our innovative tile feature, you can embed the AI Agent Engine functionality into your web page, allowing visitors to connect easily with your business without having to navigate away.

With our AI Agent Engine’s branding capabilities, you can take your brand’s identity to the next level. Our chat allows you to choose a unique welcome message, branded colors, avatars, mascots, customizable pop-up buttons, and much more, making it easy to incorporate your brand’s visual identity into the chat experience.

Our Feedback Form allows you to gather feedback information directly within the chat, with an option to collect the submitter’s contact information. You can use the feedback to improve the guest experience and acquire customer contact information for quicker response and resolution.

Allow users to subscribe to notifications so your brand can alert them when a specific answer is available or updated. It also allows you to collect user contacts for more personalized outreach.

Deliver exceptional customer experiences across channels with our AI Agent Engine. Engage seamlessly through the web, app, SMS, Facebook Messenger, and more for consistent, reliable interactions.

Connect globally with our multilingual AI Agent Engine. Personalize the experience in 60+ languages, allowing your brand to communicate effectively and support customers worldwide.

Capture your visitors’ attention and boost engagement on your website by customizing your pop-up button. With customizable graphics and auto-open capabilities, the pop-up button is the perfect way to showcase your services and drive sales.

Elevate your response quality effortlessly with Response Refiner powered by ChatGPT. Simplify, fine-tune, and experiment with text options in seconds, saving time and enabling you to focus on more important tasks.

Adding Tile is another easy and convenient way to access our powerful AI Agent Engine technology directly from your website. With our innovative tile feature, you can embed the AI Agent Engine functionality into your web page, allowing visitors to connect easily with your business without having to navigate away.
LLM-powered Capabilities
With the introduction of ChatGPT, Google Bard, and other large language models (LLMs), chat solutions are the future of communication. We anticipated this moment, so our conversational AI platform is flexible enough to quickly incorporate and leverage generative AI features.
Check out how our platform has dynamically adapted to handle this AI revolution.



Conversational AI Built With Advanced Reporting & Analytics
Performance Dashboard

Intent Explorer Dashboard

Intent Deep-Dive Dashboard

Intent Trends Dashboard

Bridge Live Escalation Dashboard






Latest news Blogs & Data Stories

Expanding Global Conversations: Satisfi Labs’ AI Agent Gets a Powerful Multi-Language Upgrade

From Conversation to Conversion: How Our AI Agent and Marketing Engines Work Together

5 Things to Consider When Assessing a Marketing Automation Platform
