Turn Questions Into Conversations

Stop deflecting customer questions, and start cultivating meaningful relationships with our two-way chat solutions.

Learn How It Works
User's Frecuently Asked Questions

Most Trusted AI Chat Across
Sports, Entertainment, Tourism

Maximize Marketing Efforts


Conversational marketing allows you to have a two-way conversation with your customers. Our AI Chat makes sure those conversations are automated, consistent, and scalable. With on-brand messaging across multiple digital communication channels, first-time guests will quickly become brand loyalists.

Reduce Staff Burnout


Make it easier for your staff to handle questions throughout the year and during peak events and seasons. Our AI Chat saves your staff hours from answering rote questions and acts as a resource for your newly onboarded employees. Taking the demand off of your staff will increase employee satisfaction and morale.

Guide To Purchase


Help customers find answers to questions that make them feel confident to purchase. Our AI Chat answers pre-purchase questions and guides the conversation to revenue-generating actions such as purchasing a ticket in-chat. Take advantage of their engaged attention to drive more sales.

Pie Chart showing the volume breakdown between Satisfi Labs' AI Assistants

Collect Unique Data


Gather unique data and based on the questions customers ask. Our AI Chat understands tens of thousands of intents so data is categorized and specific, making it easier for business to identify gaps in digital communications and influences business decisions based on direct customer inputs.

Meet Our AI Assistants

Customers experience one seamless entry point through our AI Chat while a team of expert Assistants work behind the scenes. AI Assistants are experts in their field and are trained with domain-specific intelligence to handle customer needs across all your digital channels.

Activities Assistant

I help customers discover and find information regarding special events, activities, lessons, and programs that are available at a location or event.

Communications Assistant

I help customers connect with brands by surfacing information regarding social channels, mobile apps, broadcast, and streaming, and help with game, team and scheduling requests.

Food & Beverage Assistant

I help customers find and buy the foods and beverages available in the venue.

Ticket Service Assistant

I help customers with post-purchase questions such as accessing tickets, refunds, ticket forwarding, and other membership support questions.

On-Site Assistant

I help customers with pre-planning needs, ingress and egress of venues and facilities, and on-site service questions.

Ticket Sales Assistant

I help customers buy tickets, passes, and memberships faster by surfacing pricing, availability, and drive to purchase.

Health & Safety Assistant

I help customers get their questions answered around the health policies of a location and access safety info in real-time.
HOW DO I ASSIST?
Ski Snowbird Logo
Satisfi Labs’ AI chat ensures we can answer all of our guests' questions at any moment during any given time of the year. And, everything's better with dogs. With these truths in mind, the Snowbird Dog Chat was born.

Kolton Smith

Digital Marketing Manager, Snowbird
Oakland Zoo Logo
Offering a safe and fun outdoor experience for our visitors is our number one priority. Using the Satisfi Labs AI chat allows us to accomplish all of those things. Not only are we providing real-time responses across multiple channels, but we are also doing so while relieving our staff, and gathering better customer insights in the process.

Isabella Linares

Marketing Associate, Oakland Zoo
Premiership Rugby Logo
Data doesn't lie. We would have never been able to handle the volume of inquiries and still maintain our usual level of fan satisfaction without the AI Assistants from Satisfi Labs.

Rob Denham

Marketing Data Analyst, Premiership Rugby
University Of Florida Gators Logo
Satisfi’s AI Assistants have helped alleviate the burden on our sales and communications teams and allowed them to focus on outbound sales activities.

Mike Castle

Associate Athletic Director, University of Florida
AXS Logo
Satisfi Labs has been a gamechanger for us! We have seen the benefits in terms of cost savings but more importantly, our employees have noticed the reduced workload and are happier than ever coming to work.

Chris Conner

VP of Contact Center, AXS

AI Chat In Action

1,500+ Staff Hours Saved

Tampa Bay Buccaneers managed gameday surges during the 2020 season.

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80,000+ Conversations Managed

Miracle Mile Shops handled visitor questions without a physical presence.

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$150,000 in Revenue Influenced

Snowbird’s Dog Chat drove incremental associated revenue with reduced staff.

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Strategic Investors

MLB is a strategic investor for Satisfi Labs.
Google is a strategic investor for Satisfi Labs.
Florida Funders is a strategic investor for Satisfi Labs.
Red Light is a strategic investor for Satisfi Labs.
Techstars is a strategic investor for Satisfi Labs.
Stadia Ventures is a strategic investor for Satisfi Labs.

Select the Demo That’s Right for You

Personalized 1:1 Demo

Schedule a customized walk-through of the Satisfi Labs AI Chat tailored for your organization.

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Recorded Demo

Sit back, relax and watch as our co-founder demonstrates how various organizations use our AI Chat.

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