The Future of Visitor Experience

Satisfi Labs is revolutionizing visitor engagement by providing a conversational interface that will allow your guests to get instant and accurate information about pre-visit and planning needs, districs information, on-site stores, etc.

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AI and Live Chat Built for Retail & Entertainment districts

Kolton Smith
Guests are driven more and more to look for solutions online themselves rather than asking a person. Satisfi Labs’ virtual assistant ensures we can answer all of our guests' questions at any moment during any given time of the year.
Kolton Smith
Digital Marketing Manager, Snowbird
☆☆☆☆☆
Guests are driven more and more to look for solutions online themselves rather than asking a person. Satisfi Labs’ virtual assistant ensures we can answer all of our guests' questions at any moment during any given time of the year.
Kolton Smith
Kolton Smith
Digital Marketing Manager, Snowbird
Isabella Linares
Offering a safe and fun outdoor experience for our visitors is our number one priority. Making sure our guests are informed at all times on anything we do is also essential in this new environment. Using the Satisfi Labs virtual assistant allows us to accomplish all of those things. Not only are we providing real-time responses across multiple channels, but we are also doing so while relieving our staff, and gathering better customer insights in the process.
Isabella Linares
Marketing Associate, Oakland Zoo
☆☆☆☆☆
Offering a safe and fun outdoor experience for our visitors is our number one priority. Making sure our guests are informed at all times on anything we do is also essential in this new environment. Using the Satisfi Labs virtual assistant allows us to accomplish all of those things. Not only are we providing real-time responses across multiple channels, but we are also doing so while relieving our staff, and gathering better customer insights in the process.
Isabella Linares
Isabella Linares
Marketing Associate, Oakland Zoo
Wendy Albert
Providing our customers with a memorable experience is our top priority, and it’s important that we engage them in a way that feels meaningful and authentic to our brand. Jules is a fun embodiment and accurate portrayal of our voice, and is an invaluable resource to our guests as they craft the perfect visit to Miracle Mile Shops.
Wendy Albert
Senior Director of Marketing, Miracle Mile Shops
☆☆☆☆☆
Providing our customers with a memorable experience is our top priority, and it’s important that we engage them in a way that feels meaningful and authentic to our brand. Jules is a fun embodiment and accurate portrayal of our voice, and is an invaluable resource to our guests as they craft the perfect visit to Miracle Mile Shops.
Wendy Albert
Wendy Albert
Senior Director of Marketing, Miracle Mile Shops

Maximize Marketing Efforts and Visitor Engagement

Our AI Chat provides the ultimate conversational marketing solution, combining automated two-way conversations with continual learning from shared knowledge among retail & entertainment districts. This synergy ensures accurate and on-brand messaging across multiple digital channels, quickly converting first-time guests into loyal brand advocates. With each interaction, our AI becomes smarter, offering seamless guidance through various activities such as food & beverage, planning their visit, on-site, and more.

Example on how Satisfi labs can help with engagement</p> <p>
Example on how Satisfi labs can help saving time

Save Staff Hours

Take the demand off of your staff by letting our AI Chat handle high volumes of visitor questions all year round. Our Parking Guide greatly help employees save hours answering rote questions, ensuring accurate and timely responses for your guests. With the ultimate conversational marketing solution at your fingertips, your staff can focus on providing exceptional experiences for your visitors.

Influence Revenue

AI Chat guides conversations towards revenue-generating actions, taking advantage of your guests’ attention. Questions equal money and our AI Chat ensures your guests get the answers they need to make purchases at your retail & entertainment district confidently.

Example on how Satisfi labs can help with revenue
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Gather Unique Data

AI Chat gathers unique data and categorizes it based on the questions customers ask. The system understands a wide range of intents, which makes it easier to identify gaps in digital communication and make business decisions based directly on customer inputs.

Live Chat

Our AI + Human workspace seamlessly transitions conversations between AI Assistants and live agents to let your team handle more complex conversations.

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Highlighted Features

Multichannel

Our AI Chat seamlessly engages customers across channels like the web, app, SMS, Facebook Messenger, and WhatsApp, ensuring consistency and reliability.

Multilanguage

Communicate with guests from all over with AI Chat in English, Spanish, French, and German, offering personalized experiences to all customers.

Contact collection

We offer various options to collect user contacts, including Answer Subscriptions, Feedback Forms, and mobile provider connections, while customers interact with AI or Live Chat.

Chat branding

Customize AI Chat to fit your brand identity. Add a unique welcome message, branded colors, avatars, customizable pop-up buttons, and more to make a lasting impression and increase brand awareness.

Integrations & Feeds

Connect your current systems for increased efficiency. We integrate with popular CRM systems such as Salesforce and Microsoft Dynamics, CMS systems like Simpleview and Carbonhouse, and platforms like Statmuse and Kipsu.

Generative AI

Experience the power of AI Chat integrated with large language models such as ChatGPT, revolutionizing how you interact with your customers and unlocking a world of unlimited technology to deliver the best possible customer experience.

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